Why have you changed the ceramic pie pots?
New ceramics for the planet! We are committed to being as environmentally friendly as possible in everything we do, and that includes our packaging. We’re using a new design of ceramic pot made from a clay source closer to the pottery. In addition, the new pot is also 50% more energy efficient to make. We’d love to hear what you think.
Can you recycle our packaging?
Our cardboard sleeves and plastic film are both recyclable. Our wooden trays are suitable for the garden waste bin and compost heap. They aren’t recyclable, but they do make great seed planters and serving trays!
Our pie dishes can be recycled in the hardcore section of the local tip, and re-purposed in every way imaginable, from hedgehog water bowls, to nut and seed serving dishes!
I’m a vegetarian – are any of your dishes meat free?
We’re delighted to announce that we’ve just launched a delicious new range of vegetarian dishes. These include our Spinach & Ricotta Cannelloni, Cauliflower Macaroni Cheese, Vegetable Lasagne and our Sweet Potato & Bean Chilli. These go alongside our Roasted Aubergine & Halloumi and Cauliflower & Paneer Curry dishes from our World of Grains range.
We think these are absolutely delicious so if you do get a chance to try them, we’d love to know what you think!
I can’t eat gluten – which dishes can I have?
We don’t add any ingredients containing gluten to the following recipes: Moroccan Chicken Tagine, Thai Green Chicken Curry, Thai Red Chicken Curry, Chicken Tikka Masala, Chicken Korma, Chicken Jalfrezi, Beef Stroganoff, Paella, Goan Fish Curry and Cauliflower & Paneer.
…but please bear in mind that other dishes cooked in the same kitchen do have gluten in them.
I don’t do dairy – which dishes can I have?
We don’t add any ingredients containing dairy to the following recipes:
Spanish Chicken, Thai Red Chicken Curry and our Paella.
…that said, we do make other dishes that do contain dairy in the same kitchen.
What can I do with my leftover ramekins?
Once you have polished off your pies there are lots of fantastic ways to reuse your ramekins. Here are some of our favourites:
Plant pots for herbs. Dishes for pre-dinner nibbles and dips. Individual Yorkshire pudding dishes.
A brilliant way to cook and serve shepherd’s pies, or apple crumbles.
Finger bowls (just add hot water and a slice of lemon). Sous-chef dishes (add your chopped ingredients and get organised in the kitchen.)
If you have any other ideas, do let us know. And by the way: our ramekins, being pottery, aren’t recyclable.
Who is Charlie Bigham?
Charlie is the clever chap behind all of our food. He was inspired to start the company after his travels around the world, where many of his best meals were created from a handful of fresh ingredients tossed into a pan.
Where can I buy Charlie Bigham’s dishes?
An excellent question and one we’re glad you’ve asked. Check our ‘Where to buy’ page for the latest info on who stocks us.
Where do your ingredients come from?
Every single ingredient that we use in our dishes, ranging from meat and poultry to vegetables and spices, is very carefully chosen from a handful of trusted suppliers, many of whom we have worked with for several years, and the quality is extremely high.
The way we see it, if the ingredients are fantastic, our job is far simpler. If you have any queries about specific ingredients, do get in touch.
Is your chicken free range?
Our chicken is not free range. For us, finding the right chicken isn’t simply about choosing free range, it’s about working closely with suppliers we know and trust. It’s about quality, provenance and traceability. We can trace each and every chicken back to the exact farm where it was born. The feed is a nutritious mix of whole grains, and we can trace this back to the farm that produced it, too. Welfare is top of our agenda, and we are proud that our chickens are reared in the UK and EU in Red Tractor Farm Assured Poultry Schemes, and the European equivalent, IKB. This means the chickens live in littered houses with enriched environments, which include perches and scratching stations. Not only do we carefully audit our supplier on a regular basis, we have them independently audited too, just to be sure. Charlie also personally visits each and every one of our suppliers to make sure that they’re the very best. They don’t seem to mind!
Where do you source your palm oil from?
We make sure all of our ingredients are sourced responsibly. The palm oil we use is Certified Sustainable Palm Oil (CSPO), which is the highest grade of responsibly sourced palm oil available and it’s endorsed by the WWF as one of the founder stakeholders in the scheme. The entire supply chain is segregated from the rest of the industry and as such even the refineries are ‘green’ and don’t process any other type of palm oil.
How many people does each pack serve?
Most of our dishes serve two hungry grown-ups when served with some creamy mashed potato, a nice salad, or maybe some simple boiled rice. For ideas on what goes well with each dish, just follow the link on the product pages. We now also offer a small range of our dishes in a ‘perfect for one’ size.
What are the holes/perforations around my dish?
Rest assured, the small line of perforations that you’re referring to are in fact meant to be there. There needs to be small pin pricks in the cellophane wrapping of our curries to stop the wrap from opening up.
Can I freeze your dishes?
As passionate believers in creating the very tastiest food we think that fresh food is the best food. As such we do not recommend freezing our food if you want to enjoy it at its very best.
However, we appreciate that some of our customers do occasionally choose to freeze our food. If you do choose to freeze then please freeze on day of purchase, defrost thoroughly in a fridge before cooking and then follow the cooking instructions as normal and remember that not all of our dishes can be frozen (as a rule, any of our dishes that are creamy or with rice aren’t suitable for freezing).